Last Updated: April 2026
1. Introduction
PipOrix ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide, including:
- Name, email address, and contact information
- Account login credentials
- Company name and trading account details
- Billing and payment information
- Communication preferences
2.2 Trading Data
To provide our decision intelligence services, we collect:
- Trade signals and incoming data from multiple sources
- Your configured decision parameters and rules
- Trade execution history and outcomes
- Performance metrics and analytics
- Audit trail of all system decisions
2.3 Automatically Collected Information
When you access PipOrix, we automatically collect:
- Device information (IP address, browser type, operating system)
- Log files and server logs
- Usage patterns and interactions with the platform
- Cookies and similar tracking technologies
- Geographic location (city/country level)
3. How We Use Your Information
We use the information we collect for:
- Service Delivery: Operating and maintaining the PipOrix platform
- Decision Intelligence: Providing signal filtering and analysis
- Account Management: Managing your account and transactions
- Compliance: Meeting regulatory and legal obligations
- Audit & Monitoring: Logging all decisions for compliance verification
- Communication: Sending service updates and technical notifications
- Analytics: Improving our platform and user experience
- Security: Detecting and preventing fraud and unauthorized access
- Legal Compliance: Complying with applicable laws and regulations
4. Data Retention
We retain your data for the following periods:
- Active Account Data: Retained for the duration of your subscription
- Trade History & Audit Logs: Retained for 7 years for regulatory compliance
- Account Information: Retained for 3 years after account closure
- Log Files & Analytics: Retained for 12 months
Upon account deletion, we will securely delete all personal data except where legally required to retain records.
5. Data Sharing & Disclosure
We do NOT sell, trade, or rent your personal information. However, we may share information in the following circumstances:
5.1 Third-Party Service Providers
We share necessary information with third parties who assist in operating our platform, including:
- Payment processors and financial institutions
- MT5 brokers and trading platforms
- Cloud infrastructure providers
- Customer support and analytics tools
5.2 Legal Requirements
We may disclose information when required by law or when we believe in good faith that disclosure is necessary to:
- Comply with applicable laws and regulations
- Enforce our terms and policies
- Protect against fraud or security threats
- Respond to government requests or legal process
- Protect the rights, privacy, and safety of our users
5.3 Business Transfers
If PipOrix is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.
6. Data Security
We implement comprehensive security measures to protect your data:
- 256-bit SSL/TLS encryption for all data in transit
- AES-256 encryption for data at rest
- Secure authentication (passwords + 2FA)
- Regular security audits and penetration testing
- Access controls and role-based permissions
- Secure API connections to trading platforms
- Regular backups and disaster recovery procedures
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access: Request and receive a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data (subject to legal retention requirements)
- Portability: Request your data in a portable format
- Opt-out: Opt out of certain data processing activities
- Withdrawal of Consent: Withdraw previously given consent
To exercise these rights, contact us at [REDACTED_EMAIL_ADDRESS_5]
8. Cookies & Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences and login information
- Analyze how you use our platform
- Improve our website and services
- Detect and prevent fraud
Most browsers allow you to refuse cookies. If you disable cookies, some features of PipOrix may not function properly.
9. International Data Transfers
Your data may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws different from your home country. By using PipOrix, you consent to such transfers.
10. Third-Party Links
PipOrix may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party services before providing your information.
11. Children's Privacy
PipOrix is not intended for individuals under 18 years of age. We do not knowingly collect information from minors. If we become aware that a minor has provided us with personal information, we will delete such data immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of changes by posting the revised policy with an updated "Last Updated" date. Your continued use of PipOrix constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
14. Regulatory Compliance
This Privacy Policy complies with:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Other applicable international privacy laws
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